Services

The NHS contract for GP practices organises services into three categories.

  • Essential Services which every practice must provide.
  • Enhanced Services which a practice can choose to provide. The majority of GP practices provide all the enhanced services.
  • Optional Services which a practice can choose to provide. Where a practice opts-out of providing these services, NHS England must ensure that patients can access an alternative locally.

The practice runs a number of specific clinics to support its delivery of the services that it is providing. The following sections give details of all the NHS contract services and whether we have chosen to provide them or not. There is also a section about the clinics we run in the practice.

Essential Services

Cervical Screening Services

We offer this service to provide necessary information and advice to assist women who are identified by NHS England as recommended for a cervical screening test in making an informed decision as to their participation in the NHS Cervical Screening Programme.  We will carry out cervical screening tests according to national guidelines and assist with call and recall programmes.

You can find out more about the NHS Cervical Screening Programme at https://www.nhs.uk/conditions/cervical-screening/.

Child Health Surveillance Services

We offer this service to proactively monitor the health, well-being and physical, mental and social development of children up to age five with a view to detecting any deviations from normal development.  Children will be invited for reviews at certain ages and we encourage parents to attend for these.

Contraceptive Services

We can help with all of the following:

  • advice about the full range of contraceptive methods, including where appropriate, a medical examination of patients seeking such advice;
  • treatment for patients with a range of contraceptive substances and appliances (excluding the fitting and implanting of intrauterine devices and implants;
  • advice about emergency contraception and, where appropriate, the supplying or prescribing of emergency hormonal contraception;
  • advice and referral in cases of unplanned pregnancy including advice about the availability of free pregnancy testing in the area;
  • initial advice about sexual health promotion and sexually transmitted infections;
  • referral as necessary to specialist sexual health services, including tests for sexually transmitted infections.
Core Services

All practices must provide core services during core hours.  These services must be appropriate to meet the reasonable needs of patients.

Essential services are those required for the management of registered patients and temporary residents who are, or believe themselves to be:

  • ill with conditions from which recovery is generally expected;
  • terminally ill;
  • suffering from chronic disease,
  • which are delivered in the manner determined by practice in discussion with the patient.
Maternity Medical Services

We offer the following services in relation to pregnancy and child birth:

  • routine care throughout the pregnancy and after birth;
  • an invitation to attend a maternal postnatal consultation within six to eight weeks after the birth;
  • care and support for patients whose pregnancy has terminated as a result of miscarriage or abortion.

We do not provide care during labour and this will be offered by the hospital team.

Vaccination and Immunisation Services

We will offer and administer routine vaccinations and immunisations for the following diseases.

Children

All routine vaccinations to protect against:

  • diphtheria;
  • tetanus;
  • pertussis (whooping cough;
  • polio;
  • haemophilus influenzae type B (Hib);
  • hepatitis B;
  • meningococcal group b;
  • rotavirus gastroenteritis;
  • pneumococcal infection;
  • meningitis type c;
  • measles;
  • mumps;
  • rubella;

Some vaccines are combined as a single dose, for example measles, mumps and rubella is a single injection against all three diseases.

Adults

The following are offered depending on age:

  • pneumococcal infection (age 2-64 in a clinical risk group and everyone 65 and over);
  • shingles (age 70 and over);
  • measles, mumps and rubella (age 16 and over where incomplete vaccination in childhood);
  • pertussis (for pregnant women from 16 weeks of pregnancy).

For more details about the NHS vaccination programme please visit the NHS website. https://www.nhs.uk/conditions/vaccinations/nhs-vaccinations-and-when-to-have-them/

Enhanced Services

COVID-19 Vaccination

We do not provide this service.

The eligibility criteria and vaccine to be used are decided nationally and not by practices. Find out more about COVID-19 and vaccination from the NHS below.

You can use the following services to help you find a vaccination centre.

Find a walk-in COVID-19 vaccination site (www.nhs.uk)

Call the Gateway team on 0800 092 4020 or 0161 947 0770.

Learning Disabilities Health Check Scheme

We provide this service.

We will keep a register of all patient aged 14 and over who are known to the local authority social services department as having a learning disability, and offer and provide an annual health check tailored to their needs.

Network Contract DES

We provide this service.

It requires practices to work collaboratively to best support the needs of their local practice population.  We are working with other local practices under the banner of Gorton and Levenshulme Primary Care Network (PCN).

The main service currently provided by our PCN is evening and weekend appointments.  For full details see Evening and Weekend Appointments.

Seasonal Influenza Vaccination

We provide this service.

We will identify and invite eligible patients to receive an appropriate vaccination against ‘flu during the campaign season which is usually from September to March.  The eligibility criteria and vaccinations to be used are decided nationally and not by the practice.

Violent Patients Scheme

We do not provide this service.

Where patients have been removed from a practice list with immediate effect due to an act or threat of violence or abuse, they are registered with the violent patient scheme.

NHS England is responsible for ensuring that all patients can access a GP and they run the Special Allocation Scheme which will assign such patients to an appropriate practice.

Optional Services

Out of Hours Service

We have opted-out of providing this service.

When we are closed your call will automatically be diverted to NHS111, the NHS non-emergency number. You can also call 111 directly to speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You can also use 111 online at https://111.nhs.uk/.

The out of hours service is commissioned by Greater Manchester Integrated Care Partnership and provided by North West Ambulance Service.

Practice Clinics

Baby Clinics

By appointment only.

We hold a baby clinic each Thursday between 9:00am and 11:30am, and one Monday each month between 4:00pm and 5:30pm. If you receive an invitation from Child Health then please call the practice to book your appointment.

The clinic is run by a doctor and a practice nurse.

Our baby clinic helps support us with the following services.

  • Vaccination and Immunisation Services
  • Child Health Surveillance Services
Long Term Conditions Clinics

If you have a long term condition then we will invite you for an annual review so we can ensure it is managed and you stay well. For some conditions, we may need you to have a blood test taken more frequently.

It is important that you attend for your annual review as this allows us to monitor the medications that you are likely to be taking and ensure we keep you safe and well.

If you have any of the following long term conditions then we will invite you to one of our annual review clinics.

  • Asthma
  • Atrial fibrillation
  • COPD (chronic obstructive pulmonary disease)
  • Dementia
  • Diabetes
  • Epilepsy
  • Heart disease or heart failure
  • Kidney disease
  • Learning disability
  • Mental health conditions, including depression
  • Raised blood pressure (hypertension)
  • Raised blood sugar (non-diabetic hyperglycaemia)
  • Raised cholesterol
  • Rheumatoid arthritis
  • Stroke and TIA (transient ischaemic attack)
Other Clinics and Services

The following clinics are available by appointment only following arrangement or referral by your GP.

  • Anticoagulant Clinic
  • Clinical Psychologist
  • Chiropody
  • Community Drug Team
  • Community Psychiatric Nurse
  • Ear, Nose And Throat (ENT)
  • Minor surgery
  • Physiotherapy
  • Stop Smoking Clinic

If you have been advised by the surgery to complete a review of your smoking on a regular basis, you will need to complete our Smoking Review Form

Practice Nurse Clinics

Our nurses run a number of clinics and you can book an appointment with the reception team.

  • Blood pressure checks (we recommend every 5 years once over the age of 30)
  • Contraception and family planning
  • Ear syringing
  • Healthy heart (from 40-74 years old)
  • Immunisations
  • Smears
  • Well woman/man
Primary Care Mental Health

If you have been advised by the surgery to submit a mental health review, you will need to complete our our Mental Health Review Form.

Travel Vaccinations

If you are going on holiday then you should always check if you need any vaccinations for your chosen destination.  NHS Scotland provide a great website that will give you advice about where you are travelling to, including what vaccinations are required and recommended. https://www.fitfortravel.nhs.uk/home

If you do need any vaccinations, then it is important to make an appointment as early as possible. Some vaccination courses require more than one injection and there has to be a gap between them. Some countries also require you to have had your vaccines a certain amount of time before you arrive there. We recommend you get in touch at least 6 weeks before you travel.

Our reception team will ask you questions at the time of booking so they can inform the nurse of your travel appointment. The nurse will obtain the correct vaccinations in time for your appointment.

Please be aware that the NHS only provides some vaccinations free of charge for travel purposes. If you need any vaccinations that are not available free from the NHS then you will have to pay for these privately. We do not provide private vaccinations at the practice and will signpost you to a local travel clinic.

The following websites will give you additional travel advice

Travel Health for information of vaccinations available on NHS

MASTA for private vaccination clinics

Gov.uk for specific country travel advice

GHIC to apply for your free UK Global Health Insurance Card

Local Community Services

PCN Dietitian and Social Prescriber

Our Primary Care Network (PCN) offers a Dietitian (Chloe) and a Social Prescriber (Zoe) who support people living with type 2 diabetes, pre-diabetes (also called non-diabetic hyperglycaemia) and obesity. They can help you to take control of your health and wellbeing and make positive changes to your lifestyle.

They offer one-to-one sessions at a local practice, group education sessions in a community venue and diabetes education drop-in sessions. They also regularly attend community events to offer information education around healthier living. Chloe and Zoe have teamed up with MCR Active to include an exercise element alongside their own education offer.

You can ask the practice to refer you or contact Chloe and Zoe directly using the details provided below.

‘Chloe and Zoe have been amazing. Very helpful and welcoming, good knowledge and resources.’

‘I wouldn’t have known where to start without the support provided. I now feel confident continuing with the changes made as part of my weight loss journey.’

Chloe MacDonald

Chloe MacDonald – Dietitian

(07835 262456 chloe.macdonald3@nhs.net)

Chloe has worked as a registered dietitian for over 10 years with lots of experience working in hospitals and GP practices.


As a registered dietitian Chloe’s goal is to translate nutritional science into practical and easy to understand information. Chloe is extremely passionate about the role nutrition plays in allowing people to live healthier and happier lives. She uses a holistic approach and tailors her recommendations to accommodate people’s individual needs.

 Zoe Austin

 Zoe Austin – Social Prescriber

(07835 261450 zoe.austin7@nhs.net)

Zoe has worked as part of the NHS for nearly 10 years and is a member of the National Association for Link Workers. She has gained a lot of her experience working within community rehabilitation services, helping to increase the independence of people living with a wide range of health conditions. Zoe is passionate about supporting people who may be struggling to adapt a healthier lifestyle, helping to increase their health confidence and outcomes through a person-centred approach.

 What to expect from the social prescribing service
Social Prescribing graphic

  • Focus on personal goals and concerns that matter to you.
  • Explore diet and exercise guidance, helping to promote weight loss, prevention, or management of type 2 diabetes.
  • Support with building your knowledge, confidence, and skills in improving and managing your own health and wellbeing, including exploring potential barriers which may impact change being made.
  • Learn more about local services available and gain support with accessing these.
Focused Care Practitioner

A Focused Care Practitioner is based within your GP practice and can support you with lots of health and social issues that you might be experiencing including issues to do with finances and benefits, family issues, mental health, housing and more.

Focused Care Practitioners are highly experienced in what they do and hold lots of knowledge around health and social matters. They will work alongside you (and others in your household if appropriate) and take a patient-based approach to ensure that you are supported for every step of the way.

If you would like more information about the Focused Care service or would like to get in contact with the Focused Care Practitioner working in your area, please contact reception.​​

Non-NHS Services

Private Medical Examinations and Reports

The NHS provides free health care for most people.  However, not everything is provided by the NHS and some things need to be paid for.

We will inform you of any charges that will apply before carrying out non-NHS work.

If you need a private medical examination or a private letter or report, then please submit a request form and we will contact you.